AI FOR HR
Just ask. The HR work gets done.
PulseNet365 includes an AI assistant employees can simply ask, 24/7. Apply for leave in a chat, photograph a receipt and the expense claim is filed, and get instant answers on HR policies, on Microsoft Dynamics 365 Business Central.
- Available 24/7
- Every action reviewable
- Managers still approve
✨
Copilot
in Business Central
AI
Assistant filing an expense claim. Illustrative screen with sample data.
“Can I take Dec 21–24 off?”
Emma · 9:14 AM
Request sent to Daniel
balance checked first
Receipt read
claim ready to approve
Priya has 6 days of annual leave remaining, plus 2 days pending approval for next month.
₹4,250 — read from the receipt, tax split out, awaiting your approval.
🔒
Answers pulled live from Business Central — every action is reviewable.
EVERYDAY WORK
AI where employees actually need it.
Apply for leave in a chat
An employee asks for time off in plain language. The request is created and sent to the right manager for approval.
- Balance checked before the request goes in
- Manager approves as usual
- Balance and timesheet update after approval
Apply for leave in a chat
An employee asks for time off in plain language. The request is created and sent to the right manager for approval.
- Balance checked before the request goes in
- Manager approves as usual
- Balance and timesheet update after approval
Apply for leave in a chat
An employee asks for time off in plain language. The request is created and sent to the right manager for approval.
- Balance checked before the request goes in
- Manager approves as usual
- Balance and timesheet update after approval
FOR HR AND MANAGERS
Automated workflows. People still decide.
Automated approvals and notifications
Requests route to the right person automatically, with reminders that keep things moving.
People insights for leaders
Reporting and analytics on the same record: headcount, leave and performance trends.
You stay in control
The assistant creates requests and answers questions. Managers and HR still approve.
BUILT ON MICROSOFT
The platform is Microsoft's. The HR workflow is ours.
PulseNet365 runs on Microsoft Dynamics 365 Business Central and Microsoft Azure, and extends with Power Apps, Power Automate and Power BI. Have a Copilot Studio idea? Bring it to the demo.
AN HONEST MAP
Copilot in Business Central and our assistant, side by side
Copilot in Business Central
Microsoft’s Copilot comes with Copilot-enabled Business Central licences. Business Central users ask in plain language and Copilot turns the question into filters on a list, for example the absence entries for one department last month.
Analyse data in lists
Copilot’s “Analyze data in lists” builds summaries, groups and pivots on a list without a report builder. PulseNet365 data sits in Business Central, so HR and finance users can use it on HR lists such as timesheets.
The PulseNet365 assistant
Built for employees rather than Business Central users. Available 24/7, it applies for leave in a chat, files an expense claim from a receipt photo and answers HR policy questions. Anything else becomes a Help Desk ticket.
What stays with people
Neither tool approves anything in PulseNet365. Managers approve leave, timesheets and expenses, HR locks review feedback and publishes conclusions, and your payroll provider still calculates pay.
WORKED EXAMPLE
One morning with the assistant, from request to approval
Olivia Harris wants two days off at the end of next month. At 7:40 in the morning, before her manager is online, she types the dates into the assistant. It checks her annual leave balance, creates the request and sends it to Daniel Hughes, her manager. In self-service the request shows as pending, exactly as if she had used the form.
Daniel opens the request with Olivia’s balance and the team’s leave in view. Ethan Walsh is already off on one of those days, so Daniel checks cover and approves with a short comment. The balance updates and the matching timesheet entry is created. Nobody types the dates anywhere else.
Later, Olivia photographs a $38.60 taxi receipt from a client visit. The assistant files the claim, which goes to Daniel for approval and then on to finance. She asks how much unused leave she can carry over, and gets the answer from your leave policy. Her last question is about a personal matter, so it becomes a Help Desk ticket for HR, because that conversation belongs with a person.
Leave & Absence. Illustrative screen with sample data.
CLEAR LIMITS
The assistant's job description, limits included
Starts leave requests
Turns a plain-language request into a leave request, checks the balance first and sends it to the right manager for approval.
Files expense claims
Creates the claim from a photographed receipt, then the claim follows the normal Travel & Expense approval rules like any other.
Answers policy questions
Gives employees an answer at any hour, so routine questions stop interrupting HR. Answers are only as good as the policies behind them.
Hands the rest to people
Anything outside leave, expenses and written policy becomes a Help Desk ticket with an owner, a category and a status.
Never approves anything
It cannot approve or reject leave, timesheets or spend. A named manager or HR person makes every decision, as they do today.
Never decides on people
Pay, performance and employment decisions stay with accountable people. If a wrong answer could affect someone’s pay or job, a person owns it.
AI FAQ
Questions HR teams ask about AI
Does the assistant need a Copilot licence?
The PulseNet365 assistant is part of PulseNet365 and is included in every plan. Copilot in Business Central is a Microsoft feature that depends on your Business Central licence, and Microsoft decides which Copilot features are available in which regions and languages. We check both with you before the demo.
What if the assistant gets something wrong?
Every leave request and expense claim it creates goes through the same approval as one made by hand, so a manager checks it before it counts. For policy answers, keep your policies current, written plainly and owned by a named person in HR. Questions outside written policy become Help Desk tickets rather than guesses.
Who is the assistant for?
Employees, 24/7, alongside Self-Service. Managers keep approving in one place as usual. HR and finance users who work in Business Central lists can use Copilot in Business Central where their licence includes it.
How should we introduce it to employees?
Tell people plainly what it does and what it does not: it applies for leave, files expenses from a receipt and answers policy questions; managers still approve; anything sensitive goes to HR. Then watch the questions that reach Help Desk, because repeats show where a policy needs clearer wording.
Can we add our own AI scenarios?
PulseNet365 extends with Power Apps, Power Automate and Power BI. If you have an AI scenario in mind, bring it to the demo and we will tell you honestly whether it fits today.
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See the AI assistant in a live demo.
We will show you the assistant with your leave, expense and policy scenarios in mind.